For clinics and diagnostic centres
Reception is with a patient. The phone doesn't know that.
Connec8 Desk picks up on your existing number, gives consultation timings and fees, and books the appointment. It sends the patient a WhatsApp reminder before they're due, and rings back past enquiries when you start a new service or a health camp.
- Keep your existing number
- Live in an afternoon
- No setup fee
Incoming call · Skyline Realty
Friday, 2:26 AM
0:00 / 1:15
Transcript replay. Watch a real call unfold second by second. Nobody at the office at 2 AM. The phone got answered anyway, and a site visit was booked.
Jennifer said: Namaste, Skyline Realty se main Jennifer baat kar rahi hoon, main aapki kya madad kar sakti hoon?
Caller said: Haan ji, aapka business kya karta hai?
Jennifer said: Harshit, hum residential property brokerage karte hain. Primarily, Palam Vihar mein builder floors, flats, aur plots mein deal karte hain. Kya aap kuch khareedne ya kiraye par lene ka soch rahe hain?
Caller said: Haan ji, builder floor ka kya scene hai?
Jennifer said: Hamare paas Palam Vihar mein title-verified builder floors available hain. Kya aap koi specific requirement bata sakte hain? Jaise ki kitne rooms chahiye, ya koi aur preference?
Caller said: Haan ji, 3 rooms ka available rahega?
Jennifer said: Haan, 3 rooms ka available hai. Site visit ke liye kab aana chahenge? Kal subah 11 baje ka time kaisa rahega? Availability check ki hai, wo slot khali hai.
Caller said: Haan ji, kal 12:00 kar lete hain.
Jennifer said: Theek hai, kal dopahar 12 baje aapki site visit confirm kar doon? Builder floors ke liye na? Aur main aapka message unko de dungi ki aap 3 rooms ka dekh rahe hain.
Caller said: Thank you.
Jennifer said: Aapki site visit Saturday, 12th September ko dopahar 12 baje confirm ho gayi hai. Kya main aur koi madad kar sakti hoon, ya call end karein?
On your desk, automatically
Listening- Name
- Looking for
- Needs
- Site visit
- Status
The part nobody measures
A missed call doesn't show up anywhere.
There's no notification, no entry in a register, no angry email. The caller tried once, got a ring tone, and called somebody else. You will never know it happened.
- 11:20 AMReception is registering a walk-in and the doctor needs a file. Three calls ring out in ten minutes.
- Lunch, 2 PMThe desk is empty for forty minutes. Every caller in that window hears a ring tone and tries the next clinic.
- After 8 PMSomebody with a fever wants to know if you're open tomorrow morning. Nobody tells them.
Put your own numbers in.
Consultation plus the tests or follow-up that usually comes with it.
- 20 a week × 52 weeks
- 1,040 calls
- 1 in 5 would have bought
- 208 customers
- × ₹3,500 each
Walking out of the door every year
₹7.3 lakh
Connec8 Desk won't win all of that back. Nobody will. If it converts 25% of the calls that currently go nowhere, that's ₹1.8 lakh a year you aren't getting today.
You'll recognise these
What people actually say when they ring a clinic.
Connec8 Desk handles all of them without you writing a script. You just fill in the answers once.
- Doctor kab available hain?
- Consultation fees kitni hai?
- Appointment lena zaroori hai ya walk-in chalega?
- Blood test ki report kab tak aayegi?
- Sunday open hai?
What it does
One voice agent. Three jobs your front desk never gets round to.
Your team still answers first. Connec8 Desk takes the calls they miss, the calls nobody has time to make, and the follow-ups everybody means to send.
- 01
Answers the calls you miss
After closing, in the rush, on your day off. It answers on your existing number, quotes your prices, books the visit into your calendar, and hands you the lead.
The call above: 2 AM, site visit booked.
- 02
Calls back your old enquiries
Launching a discount, a new batch or a festive offer? Pick who enquired, tell it the offer, and it rings every one of them, and books the ones who say yes.
Hundreds of calls, while you work.
- 03
Follows up on WhatsApp
A confirmation the moment something is booked, a reminder a few hours before, and a note when someone asked for a call back, so fewer people forget and fewer slip away.
Sent automatically, from the booking.
Underneath all three: every call recorded and written down, every caller turned into a lead with what they wanted, and one switch on your phone to turn the whole thing off.
01 · Answers the calls you miss
Same number. Your phone rings first. Nobody hears a ring tone that goes nowhere.
You don't change your number and you don't change how your team works. You switch it on once from the Connec8 Desk app, and switching it off is one tap.
- 10 sec
A customer rings your usual number
The one on your signboard, your Google listing and your visiting cards. Nothing about it changes.
- 20–20 sec
Your phone rings first
Your team picks up like always. A call someone answers never reaches us, and never costs you anything.
- 3No answer
Connec8 Desk picks up
It greets them in your business's name, answers from your prices and timings, and books them in while they're still on the line.
What it handles on a call
- Prices, packages and offers (only the ones you gave it)
- Timings, location, parking, what to bring
- Bookings, straight into your calendar
- Reschedules and “when was my appointment?”
- Messages for the team when someone wants a person
- Wrong numbers and spam, politely
13 languages · Hindi to Hinglish
Your customers don't speak one language. Neither does Connec8 Desk.
Nobody calls a business in Pune and speaks textbook Hindi, or textbook English. They switch mid-sentence, and so does this, because it was built here rather than translated from something built for Ohio.
Haan ji, morning 6 se 11 tak open rehta hai, and the first session is free.
Hindi EnglishSix switches in one sentence. Nobody had to press 1 for English.
hi-INजी हाँ, सुबह छह बजे से ग्यारह बजे तक खुला रहता है।Ji haan, subah chhe baje se gyarah baje tak khula rehta hai.
For callers who'd rather not switch.
en-INYes, we're open from six to eleven in the morning.For the caller who opens in English.
Plus ten more across India, named in their own script.
Tamilதமிழ்
Teluguతెలుగు
Kannadaಕನ್ನಡ
Malayalamമലയാളം
Marathiमराठी
Bengaliবাংলা
Gujaratiગુજરાતી
Punjabiਪੰਜਾਬੀ
Urduاردو
Odiaଓଡ଼ିଆ
You choose which of the 13 languages it uses. Set it to English only for a corporate clinic, or leave Hindi and English on and let the caller lead, including the mid-sentence Hinglish switches when both are enabled.
No surprises
It only says what you typed.
There is no mystery here. Your prices, your timings, your services and your rules sit in a list you can read in thirty seconds and edit from your phone. Change a price and the very next call uses the new one.
And if you'd rather it didn't?
Switch price quoting off entirely. It takes the enquiry, notes what they wanted, and leaves the quoting to you.
What your agent knows
3 entries- Hours
OPD timings
Dr. Sharma: Mon–Sat 10:00 AM–1:00 PM and 5:00–8:00 PM. Sunday by appointment only.
- Pricing
Consultation fees
First consultation ₹600. Follow-up within 15 days ₹300. Reports review ₹200.
- Policies
Appointments and walk-ins
Walk-ins accepted but appointments are seen first. Appointments can be taken up to 7 days ahead.
What it is allowed to do
Quote prices
Only the ones in your knowledge base.
Book appointments
Within the slots and notice you set.
Capture leads
Name, number, and what they asked for.
Hand over to a human
Take a message and tell your team on WhatsApp.
02 · Calls back your old enquiries
Launch an offer in the morning. By evening, everyone who ever asked has heard about it.
Every business has a list of people who rang, asked the price and never came back. Nobody at the desk has time to call them all. Connec8 Desk does. It rings them with your new discount, your new batch or your festive offer, and books the ones who say yes.
Outgoing call · Skyline Realty
Monday, 8:05 PM
0:00 / 0:46
Transcript replay. Watch a real call unfold second by second. New plots came in. The business asked Desk to ring everyone who had enquired before. This is one of those calls.
Jennifer said: Namaste, main Skyline Realty se Jennifer bol rahi hoon. Ek chhoti si update deni thi, abhi baat kar sakte hain?
Caller said: Yes.
Jennifer said: Great! Aapko yaad hoga, aapne hamare saath pehle property dekhi thi. Abhi hum kuch naye gated villa plots aur farmlands offer kar rahe hain. Kya aap ek site visit book karna chahenge? Demand bahut zyada hai, toh jaldi karna padega. Kya aap interested hain?
Caller said: Okay.
Jennifer said: Kya aap ek site visit book karna chahenge? Demand bahut zyada hai, so jaldi book karna better rahega. Kuch aur details chahiye ya main visit book kar doon?
Caller said: Make and book the visit for me. For this weekend, if possible.
Jennifer said: Perfect, main weekend ke liye book kar deti hoon. Specific time preference hai koi? Ya hum message pe confirm kar sakte hain.
Caller said: I will confirm as soon as I get it.
Jennifer said: Theek hai, WhatsApp pe confirm kar dijiye.
Campaign result
Listening- Told about
- Wants
- Next step
- Buying chance
- Outcome
- 1
Pick who to call
Everyone who called you and didn't book, your old leads, or a sheet you already keep. Upload it or pick it from Google Sheets.
- 2
Tell it what's new
The offer, how long it runs, and what should happen when someone says yes. It asks you the questions; you tap the answers. Try it on your own phone first.
- 3
It makes the calls
Between 9 AM and 9 PM, inside your business hours. No answer? It tries again later, at a different time of day, up to three times.
- 4
You see who said yes
Booked, interested, not now, don't call again: per person, with the recording and the transcript of every call.
Four reasons to ring someone back
Tell them something new
“Diwali offer, three months for the price of two, till Sunday.”
Book them in
“You'd asked about a trial. Saturday 11 or Sunday 5, which suits you?”
Find out if they're still interested
“Still looking for a 3BHK in the area, or have you found one?”
Confirm or remind
“Just confirming tomorrow's 4 PM appointment, still good for you?”
Only people who have already been in touch with your business. Never bought lists or cold numbers. Anyone who says “don't call me again” is never called again, by any campaign.
03 · Follows up on WhatsApp
The booking isn't the finish line. Turning up is.
Every booking it makes gets a WhatsApp confirmation and a reminder, in your business's name. Nobody on your team has to remember to send them.
The moment something is booked
Booking confirmation
What, when and where, in writing, so the customer isn't relying on remembering a phone call from 2 AM.
About three hours before
Appointment reminder
Including same-day bookings. An early-morning slot gets its reminder the evening before, so nobody is woken at six.
When a caller asks for a person
Call-back promise
“We have your message. Someone will call you back.” The promise the agent made, in writing, so the lead doesn't cool off.
As it happens
Alerts for you and your team
A new lead, a booking made, moved or cancelled, a caller who wants a person. Whoever you choose hears about it on WhatsApp, not the next time they open a dashboard.
Each message can be switched off on its own. Included WhatsApp messages come with every plan.
Skyline Realty
Business account
Fri
Appointment confirmed with Skyline Realty. For: Title-verified builder floors When: Saturday 12 September, 12:00 pm Where: Palam Vihar To change or cancel, call +91 98••• •••20. Thanks
2:27 AM
Sat
A reminder from Skyline Realty. Your appointment for Title-verified builder floors is today at 12:00 pm. Where: Palam Vihar If you need to change it, call +91 98••• •••20. Thanks
9:05 AM
After every call
Every call, written down. Every caller, a lead.
Answered calls and callback calls end up in the same place: a list of people, what they wanted and how likely they are to buy. This is what your desk looks like when you get in.
Leads
4 from last night · nobody typed any of this
| Name | Asked about | Booking chance | Status | When |
|---|---|---|---|---|
| Harshit | 3-room builder floor, site visit booked, Sat 12 PM | 90% | Booked | 2:26 AM |
| Sneha Patil | Callback · new plots offer, wants a visit this weekend | 85% | Qualified | 8:05 PM |
| Imran Shaikh | Callback · still looking, asked to be called after Diwali | 48% | New | 7:40 PM |
| Unknown caller | Wanted the owner, message sent to your team on WhatsApp | 30% | New | 11:14 PM |
- 1
The call ends
Every word is saved: what they asked, what it answered, where the conversation went.
- 2
A lead is written
Name, number, what they wanted, and how likely they are to actually turn up, scored from the call itself.
- 3
Your team picks it up
In your list by morning. You decide who on your staff can see leads, transcripts or settings.
- 4
Somebody follows up
Move it from new to qualified to booked. Now you finally know what your phone is worth.
And when it can't help (an angry customer, a question nobody anticipated, a caller who just wants a person), it says so, takes the message, and your team gets it on WhatsApp straight away. It does not improvise.
Getting started
Live in an afternoon. Set up from your phone.
No IT person, no script to write, no training course. If you can explain your business to a new receptionist, you can set this up.
- 110 min
Tell it about your business
Give it your website or Google listing and it drafts your prices, timings and services for you. You correct the draft instead of typing from scratch.
- 25 min
Talk to it before your customers do
Call it from your browser and ask it the awkward questions. Change anything it gets wrong and the very next call uses the change.
- 32 min
Switch it on
Point your missed calls at it from the app. Your number, your signboard and your team's routine stay exactly as they are.
Rather not do it yourself? Ask for a callback and we'll set it up with you, on the phone, in Hindi or English.
Pricing
Here's what it costs. No form in the way.
One price covers all three jobs: answering, calling back and following up. No setup fee, and the plan you pick only changes how much of it you use.
In every plan
- Answers your missed calls, day and night
- Rings back your old enquiries with your offers
- WhatsApp confirmations and reminders to your customers
- Books straight into your calendar
- 13 languages including Hindi, English and Hinglish; it switches mid-sentence
- Recording and written transcript of every call
- Works on the number you already advertise
- Turn it off from your phone whenever you want
Starter
One location, and the phone rings most when nobody can get to it.
₹1,999/month
- Call minutes
- 150
- WhatsApp messages
- 500
- Callback campaigns
- 3 at once
- Extra minutes
- ₹16/min
Growth
Most pick thisA busy business that lives on the phone and runs offers every month.
₹5,999/month
- Call minutes
- 500
- WhatsApp messages
- 1,500
- Callback campaigns
- 10 at once
- Extra minutes
- ₹14/min
- Priority support on WhatsApp
Pro
Several locations and a bigger team.
₹14,999/month
- Call minutes
- 1,500
- WhatsApp messages
- 4,000
- Callback campaigns
- 30 at once
- Extra minutes
- ₹12/min
- Multiple locations
- Named account manager
Enterprise
Chains, franchises, and agencies who want it under their own brand.
Let's talk
- Minutes pooled across every location
- White-label: your brand, not ours
- Committed rates and invoicing
- Onboarding and training for your team
How are minutes counted?
Answered calls and callback calls come out of the same minutes. Calls under fifteen seconds (wrong numbers, hang-ups) are free, and a call your own team picks up never reaches us at all.
What if I run out?
Top up from the dashboard, or switch on auto-recharge and it tops itself up. Either way you get a WhatsApp before it happens, not after.
Prices are before GST.
Who you're dealing with
A real company, with an address and a phone number.
You're about to let something talk to your customers. You should know exactly who built it and how to reach a person about it.
- Made by
- Connec8, Bhopal, since 2026
- Registered as
- M/S Connec8
- Address
- House 22, Panchwati Colony, Bairagarh, Huzur Road, Airport Road, Bhopal, Madhya Pradesh, 462030, India
- Phone
- +91 92898 39543
- Support
- support@gymconnec8.com
Your calls stay yours
Leads, recordings and transcripts belong to your account. They are never shown to another business, never sold, and never used to train anything.
Your team, your rules
You decide who on your staff can see leads, read transcripts or change settings. Someone on the floor doesn't need the same access as you.
Only people who asked
Callbacks go only to people who already contacted your business, between 9 AM and 9 PM. Anyone who says “don't call again” never hears from it again.
You can stop whenever
No setup fee and no lock-in on monthly plans. Switch it off and your calls ring exactly as they did before. Ask us to delete your data and we delete it.
A Connec8 product
We build software for businesses in India. Connec8 Desk is one of four products, built by the same team for the same kind of owner: rupees and GST, WhatsApp rather than email, and the phone in your pocket.
- GymConnec8
Gym management: QR attendance, GST billing, WhatsApp renewals.
- ClinicConnec8
Clinic management for OPD and therapy packages.
- Connec8 Plans
Twelve-week workout and diet plans your trainer approves.
Straight answers
The things owners actually ask.
If yours isn't here, ask it on the form below and a person will answer it.
Will it try to give medical advice?
No. It handles timings, fees, directions, appointments and report status. That's it. Anything clinical, it says it can't advise on and takes the patient's details for your team to call back. You can see exactly what it is allowed to discuss, and change it.
Is it alright for patient details to go through an AI?
Patient names and numbers stay in your account, visible only to the staff you give access to, and you can delete any record. Nothing is shared with other clinics and nothing is used to train anything.
Will it sound like a robot?
It sounds like a person on a phone line. It pauses, it says 'haan ji', it doesn't read a script at you. Play the two calls on this page and judge for yourself; both are real recordings, because that is the only honest answer to this question.
Do I have to change my phone number?
No. You keep the number on your signboard, your Google listing and your visiting cards. Your phone rings first as it always has, and only the calls nobody picks up move across. The app walks you through switching it on, and switching it off is one tap.
How does calling back old enquiries actually work?
You choose who to ring (people who called you before, your old leads, or a sheet you already keep) and tell it what's new: an offer, a new batch, a festive discount. It calls them between 9 AM and 9 PM inside your business hours, answers their questions, books the ones who say yes, and tries again later for anyone who doesn't pick up. You see the result for every person, with the recording.
Can I use it to cold-call a bought list?
No, and we'd rather lose that sale. Callbacks are only for people who have already been in touch with your business. That's what Indian rules allow on these lines, and it's also what works: someone who asked about you last month listens; a stranger hangs up. Anyone who says 'don't call again' is never called again, by any campaign.
What does the customer get on WhatsApp?
A confirmation the moment something is booked, a reminder about three hours before, and, if they asked for a person, a note saying someone will call them back. Each is sent in your business's name, and each can be switched off on its own. You and your team can get WhatsApp alerts too: new leads, new or moved bookings, callers who want a person.
My staff already answers the phone. Why do I need this?
You don't need it for the calls your staff answers; those still ring at the desk first, exactly as they do today. This is for the ones nobody gets to, and for the calls nobody has time to make: the enquiry list from three months ago, the people who never turned up for their trial.
What if it can't answer something?
It says so, takes the caller's name and what they wanted, and your team gets it on WhatsApp straight away. The caller gets a message saying someone will call them back. It does not guess.
What if it quotes a wrong price or promises something I can't deliver?
It can only say what you gave it. Your prices, timings, services and policies live in one place you can read in a minute and edit from your phone. Change a price and the very next call uses it. You can also switch price quoting off, and it takes the enquiry and leaves quoting to you.
Does it actually work in Hindi and other Indian languages, or is it English with an accent?
It works in 13 languages, including Hindi, English and Hinglish, and it switches mid-sentence the way your customers actually talk. Both calls on this page switch languages partway through. You pick which languages it uses.
How long until it's working?
Most of the setup is telling it about your business, and it drafts that for you from your website or Google listing. Call it ten to fifteen minutes of your time. Then you talk to it yourself before any customer does. If you'd rather not do it alone, we'll set it up with you on a call.
What happens to my call recordings and customer numbers?
They stay in your account, visible only to you and the staff you give access to. You control who on your team can see leads, recordings or settings, and you can delete any of it. Nothing is shared with other businesses or used to train anything.
Is there a contract?
No setup fee and no lock-in on the monthly plans; stop whenever. Pro is billed annually because it comes with more minutes at a lower rate. If it isn't earning its keep in the first month, you should stop paying for it.
Next step
Leave your number. We'll ring you, like a normal business.
A short call, in Hindi or English. We'll ask what your phone does on a busy evening and what's sitting in your enquiry list, show you what Connec8 Desk would do with both, and tell you honestly if it isn't worth it for you yet.
- No deck, no 45-minute demo.
- A real person, usually the same day.
- If your call volume is too low to justify it, we'll say so.